Refund Policy

Refund and Return Policy

1. Refund Eligibility: We offer a 14-day return period for eligible products from the date of purchase. To be eligible for a refund, the item must be in its original condition and packaging.
2. How to Initiate a Return: To request a return, please contact our customer support team within the 14-day window. We will guide you through the return process and provide you with a return authorization.
3. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days, as per your financial institution's policies.
4. Non-Refundable Items: Certain items, such as downloadable software, gift cards, or personalized products, are non-refundable.
5. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
6. Damaged or Defective Products: If you receive a damaged or defective product, please notify us within 14 days of receipt. We will arrange for a replacement or refund.
7. Cancellations: Orders can be canceled within 24 hours of purchase. If the order has already been shipped, the standard return process applies.

Please review our full refund and return policy for more details. If you have any questions or concerns, please contact our customer support team.